Website Privacy Policy
SERAPHIM IME SERVICES, PLLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or otherwise interact with our practice.
Note: This Policy applies only to our website and online communications. It does not replace HIPAA protections for protected health information (“PHI”). PHI is handled in accordance with HIPAA, state medical privacy laws, and applicable regulations.
1 INFORMATION WE COLLECT
1.1 Information You Provide Voluntarily
This may include:
- Name
- Email address
- Phone number
- Employer or legal representative information
- Inquiry messages
- Uploaded documents (if enabled)
We do not request or encourage submission of PHI via our website.
1.2 Automatically Collected Information
We may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Date and time of access
- Referring website
Cookies or analytics tools may be used for website functionality and performance.
1.3 No PHI Stored Through Website Forms
Any PHI collected offline (e.g., for IMEs) is governed by HIPAA and handled securely. Website forms are not intended for PHI submission.
2 HOW WE USE INFORMATION
We may use collected information to:
- Respond to inquiries
- Schedule appointments when appropriate
- Improve website functionality
- Maintain security
- Comply with legal obligations
We do not use any collected information for:
- Marketing without consent
- Sale of personal data
- Automated decision-making
3 DISCLOSURE OF INFORMATION
We may disclose information to:
- Staff involved in handling your request
- IT and security providers
- Legal authorities when required
- Entities involved in business operations (non-PHI only)
We never sell your information.
PHI collected offline will only be disclosed as permitted by HIPAA or applicable law.
4 SECURITY MEASURES
We maintain:
Website communication is not guaranteed to be HIPAA-compliant.
Do not send PHI via website forms or unsecured email.
5 THIRD-PARTY LINKS
Our website may include links to third-party sites. We are not responsible for their content or privacy practices.
6 YOUR RIGHTS
Depending on your state, you may have rights to:
- Access personal information
- Request deletion
- Correct inaccuracies
- Opt out of data sharing
To exercise rights, contact: contact@seraphimime.com
7 CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Continued use of the website indicates acceptance of any revisions.
8 CONTACT US
If you have questions about this Policy:
SERAPHIM IME SERVICES, PLLC
4539 N 22ND ST STE N
PHOENIX, AZ, 85016, USA
call (602) 844-6445